Shipping & Delivery

Our goal is to provide you with the best shipping experience—no matter where you are.
We ship to customers around the world every day, ensuring fast, safe, and reliable delivery service.

Please note: Due to occasional global events (such as COVID-19), some shipments may experience delays.


📦 Order Processing

  • Processing Time: 2 – 6 business days
    This includes order verification, product tailoring (if applicable), quality checks, and packaging.

  • Orders are typically dispatched to our manufacturer or warehouse within 24 hours after payment confirmation.

  • Once your order has shipped, you will receive a tracking number via email.


🌎 Estimated Delivery by Region
(Shipping time refers to transit time from our warehouse to your destination.)

Region Free Tracked Shipping Estimated Delivery Time
United States 7 – 25 business days
Europe 9 – 27 business days
Oceania / South-East Asia 15 – 27 business days
All Other Countries 17 – 35 business days

🚚 In most cases, deliveries arrive sooner than estimated. However, delays caused by customs inspections or international disruptions may occasionally occur.


💸 Delivery Guarantee — Or Your Money Back

If your order hasn’t arrived within 14 weeks (98 days) from the date of shipment, you are eligible for one of the following options:

  • A full refund, or

  • A free reshipment of your order

Please contact us at hernarrator.vip@gmail.com if your package has not arrived within this timeframe.
Refunds or reshipments will only be processed upon customer request.

We stand behind every order — guaranteed delivery or your money back.