Return & Exchange

30 Days Easy Return/Exchange

Your satisfaction matters to us.
If you’re not completely happy with your purchase, we’re here to make it right.

🔁 Returns
We accept returns within 14 days of delivery, provided that items are:

  • Unworn, unwashed, and unused

  • In their original packaging with all tags attached

  • Not marked as final sale

To initiate a return, please email us at hernarrator.vip@gmail.com

with your order number and reason for return. Our team will guide you through the next steps.

Please note: Return shipping costs are the customer’s responsibility unless the item received was defective or incorrect.

🔄 Exchanges
We currently don’t offer direct exchanges.
If you’d like a different size or item, please return your original purchase and place a new order.

❌ Non-Returnable Items

  • Final sale products

  • Gift cards

  • Items with hygiene concerns (e.g., underwear), unless defective

🛠️ Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 7 days of delivery and include clear photos of the issue.
We’ll review your case promptly and ensure a proper resolution.